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Our Office
Duolingo, Inc.
5900 Penn Avenue
Pittsburgh, PA 15206
United States
Frequently Asked Questions
Find quick answers to common questions
What's the typical response time for support inquiries?
We aim to respond to all inquiries within 24-48 hours during business days. Premium users receive priority support with faster response times.
How do I report a bug or technical issue?
Please use our contact form and select "Technical Issue" from the dropdown menu. Include details like your device, operating system, and steps to reproduce the bug if possible.
Can I suggest a new feature or language course?
Absolutely! We love hearing from our users. Please select "Feature Request" from the contact form dropdown, and share your ideas with us.